Talk To Customers Like Your Best Agent, 24/7
Deploy chat and voice experiences that understand intent, take safe actions, and escalate with full context — improving CSAT while reducing costs.
Conversational AI Services
Tackle today’s business challenges — responsibly with AI
Reinvent Support: Faster, Smarter, Always‑On
Move from scripted bots to intelligent agents that resolve issues in real time, 24/7, and at scale. Automate up to 90% of service interactions, cut response times from hours to minutes, and reduce costs by as much as 30% while keeping satisfaction high. Level 0 — Self‑service: Conversational AI instantly handles up to 50% of routine questions. Levels 1–2 — Assisted Support: AI co‑pilots shrink handle time by up to 66%. Level 3 — Specialist: Autonomous agents triage, diagnose, and close complex L3 tickets end‑to‑end.
Our approach
A pragmatic, evaluation‑driven path from ideas to production systems
Discover
Clarify goals, risks, and success metrics. Identify highest‑value use cases and data readiness.
Design
Select models and patterns, define guardrails, and plan evaluations and human‑in‑the‑loop.
Build & Evaluate
Ship pilots with retrieval and tools, run evals, and iterate quickly with observability.
Operate
Deploy to production with monitoring, consent logging, and continuous improvement.
Chat & Messaging
Omnichannel chat across web and messaging apps with retrieval, integrations, and human handoff.
Voice Assistants
Phone and in‑app voice agents with latency‑aware prompts, barge‑in, and secure authentication.
Actions & Integrations
Connect to your CRM, ticketing, and data stores. Enforce guardrails and audit every step.
Use cases
- Customer support deflection & triage
- Order status, booking, and returns
- Lead capture and qualification
- Internal IT & HR helpdesk
Outcomes
- Higher CSAT and self‑serve resolution
- Lower average handle time
- Fewer escalations via better intent
- Observability and continuous improvement
What this looks like in practice
- We map your support and sales conversations in a 45‑minute sprint.
- We pilot one channel first and define success metrics before scaling.
- We integrate with your existing CRM, helpdesk, and knowledge base.
- We add human‑in‑the‑loop escalation and review checkpoints.
Reassurance
- No long‑term contracts
- Pilot before rollout
- Works with existing tools
- Human‑in‑the‑loop by default
Ready when you are
Share your next growth target and we’ll map the AI rituals to support it.
We’ll respond within one business day with a tailored agenda, consent checklist, and a sample workflow to review together.