1. Agreement to Terms
These Terms of Service ("Terms") govern your use of Aigen's website located at aigen.uk and our services. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
2. Description of Services
Aigen provides AI consulting, implementation, and support services including but not limited to:
- AI strategy and consulting
- AI implementation and development
- Machine learning solutions
- Data analytics and insights
- AI training and education
- AI support and maintenance
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.
3. User Accounts and Registration
To access certain features of our services, you may need to create an account. You agree to:
- Provide accurate and complete information
- Keep your account information up to date
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use
- Accept responsibility for all activities under your account
4. Acceptable Use Policy
You agree not to use our services to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit harmful, threatening, or offensive content
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of our services
- Upload malicious code or viruses
- Engage in fraudulent or deceptive practices
- Violate our intellectual property rights
5. Intellectual Property Rights
All content, features, and functionality on our website and services, including but not limited to text, graphics, logos, images, software, and designs, are owned by Aigen and are protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, or publicly display our content without our express written permission.
6. Client Content and Data
You retain ownership of any content, data, or information you provide to us ("Client Content"). By providing Client Content, you grant us a limited license to use, process, and analyze such content solely for the purpose of providing our services.
We will handle your Client Content in accordance with our Privacy Policy and applicable data protection laws. You represent and warrant that you have all necessary rights to provide Client Content to us.
7. Payment Terms
Payment terms for our services will be specified in separate service agreements or statements of work. General payment terms include:
- Fees are due as specified in the applicable agreement
- Late payments may incur additional charges
- All fees are non-refundable unless otherwise specified
- You are responsible for all applicable taxes
- We may suspend services for non-payment
8. Confidentiality
We understand that you may share confidential information with us. We agree to:
- Keep your confidential information secure
- Use confidential information only for providing services
- Not disclose confidential information to unauthorized parties
- Return or destroy confidential information upon request
Confidential information does not include information that is publicly available or independently developed.
9. Warranties and Disclaimers
We strive to provide high-quality services, but we make no warranties regarding:
- Uninterrupted or error-free service
- Specific results or outcomes
- Compatibility with all systems
- Freedom from viruses or other harmful components
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
10. Limitation of Liability
To the fullest extent permitted by law, Aigen shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claims arising from or related to these Terms or our services shall not exceed the amount paid by you for the services in the twelve months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless Aigen from any claims, damages, or expenses arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any law or regulation
- Your infringement of any third-party rights
12. Termination
Either party may terminate these Terms or any service agreement:
- With written notice as specified in the agreement
- Immediately for material breach of these Terms
- Immediately if the other party becomes insolvent
Upon termination, you must cease using our services and we may delete your account and data.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Force Majeure
We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, or technical failures.
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated Terms.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
17. Contact Information
If you have any questions about these Terms of Service, please contact us: