Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of Aigen Digital Agency's website located at aigen.uk and our services. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Description of Services

Aigen Digital Agency provides AI consulting, implementation, and support services including but not limited to:

• AI strategy and consulting
• AI implementation and development
• Machine learning solutions
• Data analytics and insights
• AI training and education
• AI support and maintenance

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

3. User Accounts and Registration

To access certain features of our services, you may need to create an account. You agree to:

• Provide accurate and complete information
• Keep your account information up to date
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

4. Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit harmful, threatening, or offensive content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our services
• Upload malicious code or viruses
• Engage in fraudulent or deceptive practices
• Violate our intellectual property rights

5. Intellectual Property Rights

All content, features, and functionality on our website and services, including but not limited to text, graphics, logos, images, software, and designs, are owned by Aigen Digital Agency and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, or publicly display our content without our express written permission.

6. Client Content and Data

You retain ownership of any content, data, or information you provide to us ("Client Content"). By providing Client Content, you grant us a limited license to use, process, and analyze such content solely for the purpose of providing our services.

We will handle your Client Content in accordance with our Privacy Policy and applicable data protection laws. You represent and warrant that you have all necessary rights to provide Client Content to us.

7. Payment Terms

Payment terms for our services will be specified in separate service agreements or statements of work. General payment terms include:

• Fees are due as specified in the applicable agreement
• Late payments may incur additional charges
• All fees are non-refundable unless otherwise specified
• You are responsible for all applicable taxes
• We may suspend services for non-payment

8. Confidentiality

We understand that you may share confidential information with us. We agree to:

• Keep your confidential information secure
• Use confidential information only for providing services
• Not disclose confidential information to unauthorized parties
• Return or destroy confidential information upon request

Confidential information does not include information that is publicly available or independently developed.

9. Warranties and Disclaimers

We strive to provide high-quality services, but we make no warranties regarding:

• Uninterrupted or error-free service
• Specific results or outcomes
• Compatibility with all systems
• Freedom from viruses or other harmful components

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

10. Limitation of Liability

To the fullest extent permitted by law, Aigen Digital Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims arising from or related to these Terms or our services shall not exceed the amount paid by you for the services in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Aigen Digital Agency from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any law or regulation
• Your infringement of any third-party rights

12. Termination

Either party may terminate these Terms or any service agreement:

• With written notice as specified in the agreement
• Immediately for material breach of these Terms
• Immediately if the other party becomes insolvent

Upon termination, you must cease using our services and we may delete your account and data.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, or technical failures.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Contact Information

If you have any questions about these Terms of Service, please contact us: